Understanding the Structure: Brands, Sub-Brands & Workspaces

2 min read

Ex.Brain is designed for organizations of all sizes—whether you’re a single-location business or a multi-division enterprise with complex operations. Understanding how your account is structured is the foundation for everything else in Ex.Brain.

Key Definitions #

  • Primary Brand
     This is your parent company or organization.
     Every Ex.Brain account begins with a single Primary Brand. It’s your central identity—used for billing, top-level reporting, and administrative control.
  • Sub-Brand
     Sub-Brands represent business lines, divisions, franchises, or owned brands under the Primary Brand.
     You can create as many Sub-Brands as your pricing plan allows. Each Sub-Brand has its own structure, teams, and data access rules.
  • Workspace
     Workspaces are locations, branches, or departments inside each Sub-Brand.
     You can think of them as the operational units within a Sub-Brand—defined by geography (e.g., “San Francisco Office”), business function (e.g., “R&D Lab”), or both.

Each Workspace can include:

    • A unique name (e.g., “NYC Hub”)
    • A physical address (optional)
    • A website URL (optional)

Why This Structure Matters #

Your entire permission and data system in Ex.Brain is built on this foundation.

Here’s how it works:

  • You assign employees to specific Workspaces  Access Level.
  • You assign Blocks to Block Categories and Workspaces.
  • You create Departments for each Workspace.
  • You define Access Levels based on Ex.Brain features and Block Categories.

This structure allows you to:

  • Control who sees what—by brand, location, or role.
  • Ensure Ex.Brain responds only with information the user has permission to access.
  • Prevent data leakage across divisions, brands, or departments.

Example #

BrightCorp Inc.
 → Logistics Division (Sub-Brand)
 → Chicago Hub (Workspace)

A user in the Chicago Hub would only access the Blocks, reports, and AI interactions they’re authorized for in that Workspace—nothing else.

Ready to move forward? You’ll use this structure when you: #

  • Add your brand during the Sign-Up Wizard
  • Assign access levels in Team Management
  • Upload Blocks into categories by Workspace

Primary Brand

├── Sub-Brand A

│   ├── Workspace 1

│   └── Workspace 2

└── Sub-Brand B

    └── Workspace 3

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