Login & Security Settings (OTP, Session Handling)

1 min read

Protecting your access to Ex.Brain is the first step in keeping your team and business data secure. Ex.Brain uses password-free authentication to provide a seamless yet secure login experience. Whether you’re accessing from your personal device or logging in from a shared terminal, our One-Time Passcode (OTP) system ensures only authorized users get through.

Login Options in Ex.Brain #

Ex.Brain currently supports two secure login methods:

  • One-click sign-in with your Google Workspace or Gmail account.
  • No OTP required — fast and secure.

     

Email + OTP (Default Method) #
  • Enter your work or personal email.
  • Receive a 6-digit One-Time Passcode in your inbox.
  • Code is valid for 5 minutes.

     

Why we use OTP: It eliminates the risks of weak or reused passwords. Access is granted only if you have access to the inbox, increasing security for distributed and temporary teams.

How OTP Login Works #

  1. After entering your email, a 6-digit OTP is sent instantly to your inbox.
  2. Enter the code on the confirmation page.
  3. Once verified, you’re granted access to your dashboard.

Security Note:
If you enter the wrong OTP more than 3 times, your login will be temporarily locked for 3 minutes to protect against unauthorized attempts.

Stay Signed In: Session Handling #

When logging in via OTP, you’ll see an option:

  • “Remember me” — Check this to stay signed in without entering a new code for two weeks.
  • If left unchecked, you’ll be prompted to enter a new OTP every time you log in.

Security Benefits of OTP #

  • Eliminates need for passwords (no weak password risk)
  • Ensures that only someone with inbox access can enter your workspace
  • Great for temporary users or distributed teams who don’t want long-term credentials

Why Ex.Brain Uses OTP Instead of Passwords #

  • No risk of weak or stolen passwords.
  • No need to manage password resets.
  • Ensures only users with verified email access can log in.

Session & Device Management (Coming Soon) #

You’ll soon be able to:

  • View all devices currently logged into your Ex.Brain account.
  • Manually sign out from specific sessions or old browsers.
  • Enable auto-logout after periods of inactivity.

Need to Reset Access? #

If your email changes due to:

  • Domain updates (e.g., you switched companies),
  • Job title or role promotions,
  • Or organizational restructuring…

Please contact your team Admin or Ex.Brain Support. After identity verification, we’ll securely migrate your account to the new email.

Pro Tip:
To improve login speed, use Google Sign-In if your organization supports it.

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